Citibank Egypt

	World Class Service Available Anytime, Anywhere
	Just call 7964646 in Cairo or 4842484 in Alexandria and you can do any of the following:: › Activate your credit card › Get Personal Identification Number. › Know your balance. › Transfer funds. › Make payment for your credit card. › Make statement request. › Report loss or theft of your card. › Pay your Vodafone bill.
	On the Internet: Citibank Online
	Access your Citibank account online from anywhere in the world and: › Inquire your balance. › Pay and transfer funds between accounts. › Change your PIN. › Get online customer service and lots more…
	Citibank Alerting Services:
	Get alert messages via SMS and/or e-mail › You can chose the frequency and type of alerts › Example of alerts: › Reminder of payment due date › Balance amount and minimum payment due › Confirmation of payment receipt › Reminder of card renewal date › Monitoring of supplementary card spend › Warning alerts of suspicious transactions

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	World Class Service Available Anytime, Anywhere
	24-Hour CitiPhone Banking
	Just call 7964646 in Cairo or 4842484 in Alexandria and you can do any of the following: › Activate your credit card. › Get Personal Identification Number. › Know your balance. › Transfer funds. › Make payment for your credit card. › Make statement request. › Report loss or theft of your card. › Pay your Vodafone bill.
	Citibank Branches and 24-Hour ATM Centers
	Visit our branches located at the following convenient locations: Cairo: 1. Maadi: 1A Houde El-Gezira – behind Sofitel Hotel 2. Dokki: 27, Mohi El Din Abou El Ezz Street 3. Mohandiseen: 41, Geziret El Arab Street 4. Zamalek: 4A Gezira Street 5. Garden City: 4 Ahmed Pasha Street 6. Heliopolis: 166, El-Hegaz Street 7. Salah Salem: 8, El-Obour Buildings 8. Nasr City: 2 Abdel Hakim El Reffaei Street Alexandria: 1. Azarita – Corniche:95- 26 July Street, Azarita
	Convenient Payment Options:
	With Citibank Credit Card, you can payback in the following ways: › Transfer funds from your banking account at Citibank to credit card account. › Fill out ‘Standing Instruction Form’ at any Citibank branch and we will debit your banking account automatically on the payment due date › Use EDM (Electronic Depository Machine) located at convenient locations › Pay at any Citibank branch › Pay at selected branches of Bank Misr For any further information regarding branch / EDM locations, etc., call 24-Hour CitiPhone Banking on 7964646 in Cairo or 4842484 in Alex.
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	Safety and Security
	• Photo Card:
	Your Credit Card includes a personal photo and digitally scanned signature on the front of the card for recognition and security.
	• Fraud Early Warning System:
	The state-of-art Fraud Early Warning System allows us to track suspicious usage of your credit card. For example, we will notify you if a transaction done at two different places at the same time on your credit card.
	• Zero Loss Liability on Lost Card:
	Once you report a loss or theft of the card to CitiPhone, any misuse will not be charged to your account. We will also replace your lost card with a new one for free.
	• E-Card ...Secure solutions for Internet Shopping:
	You can get an E-Card with a special card number that you can use on the Internet. You can select your own credit limit to protect your basic card limit against any fraudulent transaction. There is no plastic card and you receive the E-Card number securely from Citibank Online.

	The Rewards Program **
	Only with standard (non-cobrand) Citibank Credit Card you can Reward yourself every time you shop. Explore a whole new world of Citibank Rewards that are designed to bring you a rewarding experience no other card can offer.

	You will now earn 1 Reward Point for every L.E.1 of retail purchase made on your Citibank Credit Card, inside or outside Egypt. Keep on collecting Reward Points that you can exchange from a selection of more than 155 gift items offered by leading brand names.

	The Reward points you collect will be updated automatically and featured in your monthly credit card statement. So, every time you use your Citibank Credit Card instead of cash or other credit cards, you are that much closer to earning the Reward of your choice.

	Details of all gifts are available in the Rewards Catalogue. Please call 24-hour CitiPhone Banking on 7964646 in Cairo or 4842484 in Alexandria if you have not received your copy yet.

	Three easy steps to get your Rewards: 1. Select the gift of your choice from the Rewards catalogue 2. Spend on your Citibank Credit Card and collect the Reward points you need to get your gift 3. When you have collected enough Reward Points, just call our 24-hour CitiPhone Banking to request your gift.

	Easy Installment Program
	Your Citibank Credit Card allows you to buy now and pay later with convenient monthly installments
	› Buy anything above LE 250. › You have the option of determining the equal monthly installment amount that you would like to pay every month.. › Choose a tenor period starting from 6 months up to 36 months as per your convenience. › Only 1.41% flat monthly finance charge on a 12 month tenor, equivalent to 2.49% monthly on reducing balance bases. › Simply buy anything you wish for and convert the transaction by calling CitiPhone.

	Loan On Phone
	Get Cash on your Credit Card and pay back in easy installments
	The most powerful credit card in the world just became more powerful!
	All you have to do is call our 24-hour CitiPhone Banking on 796 4646 in Cairo or 484 2484 in Alex and a check will be delivered to your doorstep.
	No cash advance fees. Pay in easy monthly installments over 36 months. Low flat monthly interest rate of 1.41% on a 12 month tenor, equivalent to 2.49% monthly on reducing balance bases. No documents required. No hassle ... No delay!
	Follow these simple steps when calling CitiPhone:
	Enter your Citibank Credit Card number. Enter your Telephone Personal Identification Number. Press (0) to speak to a CitiPhone officer. Inform the CitiPhone officer of your desired amount. Select the pay back period from 6 to 36 months as per your convenience. Confirm the address where you want your check to be delivered (home or business). The check will be delivered to your doorstep within 3 working days. Call Now: Cairo:796 4646, Alex: 484 2484.

Complete peace of mind with our insurance programs

1- Credit Shield

An insurance scheme designed to offer Citibank Cardholders and their family complete peace of mind.
› Benefits
In case of (God forbid) death, permanent disability, total disability or critical Illness of the cardholder, the cardmember’s loved ones will not have to pay any dues on the Card.
› Pricing
EGP 2.99 flat fee + 0.69 % of the outstanding balance.

2- Personal Accident Protection

In case of (God forbid) injury, disability, or death resulting from an accident, you are covered up to LE 100,000 and LE 5,000 for hospital fees.
There are several options available
The following table defines the benefit and price of each option of this unique insurance program:

Benefit	LE 50,000	LE 100,000	LE 50,000 + LE 5000 medical
Monthly Fee
Customer	LE 12.99	LE 19.99	LE 19.99
Customer + Family	LE 24.99	LE 39.99	LE 39.99

	Supplementary Cards
	You can get up to 4 supplementary cards and give them to anyone you choose – family, and friends.
	Stay in control … select the credit limit for supplementary cardmembers. Also receive monthly statements to monitor supplementary spend.